Privacy and Cookie Policies

Please take a moment to read our Privacy and Cookie Policies. We treat your online privacy seriously and feel it important to point our how we use any information you might provide.

Privacy policy

This privacy statement describes how we, use the information collected via our website, If you have any questions, please contact us at

You do not have to give us any personal information to use our website, but if you wish to make a purchase you will need to provide certain information.

Information Collection and Use is the sole owner of the information collected on this website. We do not sell, share or transfer this information except as set out in this statement.

We use your information for administration and to deliver to you any products you purchase through our website.

We may employ the services of a third party to help us in certain areas, such as website hosting. In some cases, that third party may receive your information. However, at all times will control and be responsible for the use of your information.

The types of information we collect are described below.

IP Addresses

We use IP addresses to analyse trends, administer the website, track users' movements on our website. IP addresses are not linked to any personally identifiable information.

Your Contact and Delivery Information

If making a purchase on our website you are asked to provide your personal contact and delivery information. We use these details only to fulfil your order.

You have the right to request access to the information we hold about you. Our email address is and other contact details are on the Contact page of this website.


This website may contain links to other websites. We are not responsible for the privacy practices of other websites and advise you to read the privacy statements of any other website you visit. This privacy statement applies solely to the information collected by this website.


Please see our cookie policy, below.


We take all appropriate steps to protect your information both online and off-line.

However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot fully guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet

Your Consent

By using our website you consent to the collection and use of your personal information in the manner set out above. If we change or modify our privacy policy we will post these changes on this page.

Cookie policy

A cookie is a small text file which, as you visit them, a website may store on your computer.

These cookies allow a website to:

• identify your current browser session; and

• compile anonymous statistics of visitors to a website

More detailed information about cookies can be found at

Our website currently uses three different types of cookie. These are explained below:

1. Persistent Cookies

A persistent cookie is one which is stored on your computer, even after you leave the website you’re visiting.

Our website uses a single persistent cookie.

This cookie is stored on your computer to help us identify whether or not you have accepted our cookie policy.

Accepting this cookie means you don’t have to accept our Cookie Policy every time you visit our website.

2. Session Cookies

Our website uses session cookies to enable shopping cart functionality.

A session cookie is not stored permanently on your computer and is only used to track your movements from page to page for the duration of your visit.

For example, when you add an item to your shopping cart on our website, a session cookie is used to remember, as you visit other pages, what you added to your shopping cart.

If you disable session cookies in your browser settings, the shopping cart functionality on our website will not work during your visit.

3. Third Party Google Analytics Cookies

The third type of cookie we use are ‘analytical’ cookies. These are outside of our control and are set and collected by Google Analytics. This is a very common measurement tool used by many websites.

These cookies allow the collection of anonymous information about visitors to our website. They collect information such as the number of visitors to our website, how they found us and the pages they used once here.

We use this information, via Google Analytics, to compile statistics to help us improve the way our website works (e.g. by providing easier navigation to the more popular areas of our website).

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

By using the website, you consent to the processing of the anonymous information about your visit to our website by Google in order to evaluate your use of the website and to compile reports for us on the general activity on the website.

An overview of Google Analytics can be found by visiting

Opting out of cookies

Most browsers are set to accept cookies automatically by default. However, the settings of your browser can be changed to block all or some types of cookies.

Our website gives you the option via a pop-up box to accept the cookies we use during your visit to our website.

If you permit the use of cookies, you do have the option of withdrawing your consent at a later date by changing the settings on your internet browser.

The consequence of opting out of cookies will severely limit your ability to interact and use our website. It will also severely limit your ability to interact with other websites you may visit (for instance, any website offering shopping cart functionality).

If you wish to block cookies, please visit, following the relevant instructions. Take care to ensure the instructions you select match the type and version of your browser software:

Managing and deleting cookies

For information on how to manage or delete cookies on your machine, please visit

Opting out of Google Analytics

For information on how to opt out of being tracked by Google Analytics across all websites visit

Contact Information

If you have any questions about the our cookie policy, please contact us on 0844 381 4984 by phone or email us at

help guides - useful product care and buying information